Shipping Policy

Merchandise will be shipped in 48 hours of the order placement. For orders placed on non-business dates (Saturday, Sunday, or a holiday) shipping will occur within 48 hours of the next business day. As soon as the shipping label is created, we will provide (email) you with the tracking number and a link to track your package.

Our First Class shipping takes 2-5 business days within continental India.

Please make sure that you provide the correct address that can be verified and reached by postal services, if you do not receive the package due to a wrong or unclear shipping address, we do not refund the order. (in such case we would provide proof of shipping if needed by the customer).

30-Day Return Policy

We take great pride in the superior quality of our products and want you to be pleased with your purchase. We offer the very best value, quality, and selection to our customers. In case you change your mind, you may return unopened packages within thirty (30) days of your purchase and we will refund the whole amount back to the source account. 

Please note, refunds for the returned packages will take place in 7-14 business days as we receive the package.

Your complete satisfaction is our ultimate goal. You may return any item shipped by kesarvilas.com (Kesarvilas), keeping the following in mind:

  • You should return the item to us within 30 days of your purchase date.
  • You will self-ship the package back to the Delhi Office address. 
  • Only India-based orders are refunded fully. 
  • International orders are non-refundable. 
  • Contact us via the contact us page or by calling +91-8383905300, or +91-7006609722 before return or any other queries.